Disable Passcode for Meetings

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Hi. The toggle is locked in my security settings when I go to disable passcodes for meetings. I am the admin.

Are meeting passcodes a required setting for Basic accounts?

Creating & Scheduling

crissyd

Employee

@nozoomsupport Hello! This is not a required setting for Basic accounts but Zoom is Requiring meetings to have at least one security option.

To unlock the meeting passcode, please login to the web portal (account onwer / admin) > Account Management > Account Settings > Meeting > Security > Review the meeting passcode settings.

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Roddy

Explorer

I am the owner and the only user. I have a Basic account (I used to have a Pro account, but no longer). I have "Waiting Room" enabled, but "Meeting Passcode" is enabled, grayed out, and locked. I have no way to disable this. I read the documentation, and supposedly if I have "Waiting Room" enabled (which I do), I should be able to disable "Meeting Passcode", but I can't.

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Rasheek_Ahammed

Explorer

Facing the same problem

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nothanks2

Newcomer

Same problem here still. I was previously on a paid account and now on a free account. I can't even make myself an admin, I am listed as owner and the only user in my account, and my understanding is you have to be an admin to disable the passcode.

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