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Question

Desktop app unable to load calendar

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Since I updated Zoom from a much older version yesterday, my Zoom desktop app no longer displays upcoming events from my Google calendar. In fact, I only receive an "unable to load" message in the calendar tab. However, I still receive desktop notifications of upcoming meetings.

I cleared my cache, uninstalled/reinstalled zoom, and reconnected the Google calendar -- to no avail. Does anyone have a clue what's going on and how to fix this?

H

holdmusic34

Explorer

I encountered the same issue that you are reporting with Google calendar. It was previously working, too.
I double check the calendar authorization settings etc.
I was able to resolve it by doing a restart after uninstallation of the Workplace client.
Then launch the Zoom Workplace installer and sign in.
It resolved after that.
Hope this helps.

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username15Author

Explorer

Thanks. I tried this, but unfortunately, it did not work...

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M

Mary73

Newcomer

This comes down the the integration between Zoom and Google calendar. If you tried reconnecting and that did not work there are a few options. You could manually update the meetings in both places. To automate this you could set up a webhook to update events in both places. If you are not a developer there is a marketplace app, Salepager, that lets you schedule Zoom meetings that reflect in both Zoom and Google calendar.

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username15Author

Explorer

The connection between Zoom and Google seems to be working just fine. As mentioned, I still receive Zoom desktop notifications about my upcoming meetings, and there's no disruption to scheduling with Zoom through Google or Calendly.

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MGSR

Community Manager

Hi @username15,

Did you see the previous response from @holdmusic34?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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username15Author

Explorer

I do need further assistance. The Zoom desktop client only displays an "unable to load" message. In fact, it cannot load any apps, not just my calendar.

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R

RealMC

Newcomer

Hi, have you been able to fix your problem?

I have the same one and could not find solution so far. Also I see "Invalid DateTime:00" instead of the time of additional time sone I added in the calendar settings, and the calendar itself appears not as a week net but as a day list, when the settings is selected to show it as a week.

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