Desktop app error 124

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zoom on the web works fine. can login with no problem

cannot use the zoom desktop app. getting error 124.

how can I resolve this? Everything I read seems to be something with the token. Can this be fixed with a powershell script? If so, please provide script.

Please help. urgent.

TIA

Other

jdott16

Employee

Hello,

I would advise verifying the steps in the following article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069578

If those steps do not work the next option would be to reach out to Zoom support to assist in getting you logged back in on the desktop app.

Thank you,

Jake

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