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Newcomer
Dec 10, 2021 3:18 PM UTC
Question

Customer Service number/email

Hello,

 

Is there a customer service number/email for technical support that could help out ASAP with a question?  I am trying to login by entering Join a meeting, entering my ID and then I keep getting a message stating "wait for the host to start meeting".  I am the host and it is not allowing me in?  Not sure what to do?

 

Thank you!

    5 replies

    marieohno
    Employee
    Employee
    Dec 17, 2021 6:20 AM UTC

    Hi @lidafar ,

     

    You can see the number of Technical Support in this article.

    https://support.zoom.us/hc/en-us/articles/201362003


    It would be good to check if you are signing into Zoom with the proper user account when you see 'wait for the host to start meeting.' 

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    Explorer
    Mar 10, 2025 8:43 AM UTC

    that is the worst support page possible.

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    Newcomer
    May 26, 2022 4:23 PM UTC

    I want to temporarily suspend my account until September 1, 2022. My group will not be meeting during the summer break.

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    Community Manager
    May 26, 2022 5:01 PM UTC

    Hi @johnrgoodrich I don't believe there is the option to temp suspend an account according to our KB on Deleting or terminating your account. 

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    Newcomer
    Oct 4, 2022 2:57 PM UTC

    I'm trying to conect to Support but BOLT is being stupid and spamming

     

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