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JJ_Campbell
Explorer
Feb 28, 2025 12:24 PM UTC
Solved

Current Version Unavailable?

I'm getting a message that I need to update to version 5.17.5 or newer.  However, when I download the update, I get version 5.16.6.  How do I get 5.17.5?

storyhub
storyhubAnswer
Partner
Mar 3, 2025 5:30 AM UTC

You did not state which device you are using. Windows is now 6.3.11, IOS is now 6.3.10. Strongly recommend updating to the current version.

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storyhub
Partner
storyhubAnswer
Partner
Mar 3, 2025 5:30 AM UTC

You did not state which device you are using. Windows is now 6.3.11, IOS is now 6.3.10. Strongly recommend updating to the current version.

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Explorer
JJ_CampbellAuthor
Explorer
Mar 3, 2025 11:32 AM UTC

The update Webpage was, at least to me, confusing. I saw the 6.3.10 link but it was called Zoom Workplace which was not the name I was used to, and I thought it was a different product.  Below that was a button for Windows which kept downloading the old version.  I uninstalled and reinstalled and got the newest version.  Thanks for your help.

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