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Explorer
Dec 21, 2022 4:42 PM UTC
Solved

Constant Zoom Updates

Hello.

I shut down my computer every night after work and each day when I open up Zoom, I always get the update pop up below every time. Is Zoom making updates every day to the program that this is normal? This gets annoying when I'm trying to attend or set up a meeting and it takes up to 5 minutes before this update is completed. If this is not normal, how can I fix this? Thanks in advance.

 

 

    Explorer
    Jan 9, 2023 12:37 PM UTC

    you might want to uninstall fully with cleanzoom.exe reboot and install the latest version , might be old reg files left behind?   

    5 replies

    Partner
    Dec 21, 2022 5:17 PM UTC

    Hello,

     

    Zoom does not update that often. Zoom is currently on version 5.13.0 so you are very behind.

     

    my guess is that you are not updating,  or if you are updating,  you are not updating successfully.

     

    Try updating to a current version and you should only need to update a few times a month.

    Here are the instruction on how to update:

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version 

     

    Regards,

    Frank

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    lbellinoAuthor
    Explorer
    Dec 21, 2022 5:22 PM UTC

    Frank,

    Thanks for the reply. I went to the link and followed the instructions and it says I am up to date per the image below. So why am I getting the other pop up that I sent earlier?

     

     

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    Explorer
    Jan 9, 2023 12:37 PM UTC

    you might want to uninstall fully with cleanzoom.exe reboot and install the latest version , might be old reg files left behind?   

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    lbellinoAuthor
    Explorer
    Feb 3, 2023 5:07 PM UTC

    Sorry for the late reply, but I did your suggestion today and seems to be working...for now. Thanks.

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    Newcomer
    Jan 11, 2023 9:51 AM UTC

    Constant updates on Mac it's just unacceptable!
    Everytime participants are late for few minutes!

     



    All the instructions say about Update frequency in the Settings, but it's not there!!!


    That's rediculous and should be changed.

    All the team already switched to Teams because of that.

     

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