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Explorer
Oct 24, 2021 12:31 PM UTC
Solved

connection

Participants can"t enter the meeting using link in invitation. wondering if settings are wrong.

    Rupert
    RupertAnswer
    Partner
    Oct 24, 2021 2:38 PM UTC

    Could they try copying and pasting the link into their browser?

     

    Are they able to join the meeting if you give them the Meeting ID and passcode?

    4 replies

    Rupert
    Partner
    Partner
    Oct 24, 2021 2:02 PM UTC

    Hi @bean 

     

    Do you Participants receive an specific error message?

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    beanAuthor
    Explorer
    Oct 24, 2021 2:31 PM UTC

    No Rupert. Link not showing in blue. Just can't click on it.

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    Rupert
    Partner
    RupertAnswer
    Partner
    Oct 24, 2021 2:38 PM UTC

    Could they try copying and pasting the link into their browser?

     

    Are they able to join the meeting if you give them the Meeting ID and passcode?

    Translate