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Explorer
Dec 13, 2022 5:12 PM UTC
Solved

Cloud Recording Space

how much recording time do I have on my cloud?    Thanks!

Bort
BortAnswer
Employee
Dec 13, 2022 6:59 PM UTC

Hi @DenniseK 

Any admin on an account can check their current cloud recording usage through the Recording Management page in the web portal. In the top-right corner you will see your account's total storage and how much the entire account is currently using. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

4 replies

Bort
Employee
BortAnswer
Employee
Dec 13, 2022 6:59 PM UTC

Hi @DenniseK 

Any admin on an account can check their current cloud recording usage through the Recording Management page in the web portal. In the top-right corner you will see your account's total storage and how much the entire account is currently using. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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Newcomer
Jan 24, 2023 9:30 AM UTC

i would to know about subscription of cloud recording detail
: Cloud Recording 30 GB 10.70$ and Cloud Recording 30 GB overage fee 898.80$ 
i did't buy Cloud Recording 30 GB overage fee 898.80$ 

could some one can explain for the detail and how can i refund this payment please.

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DenniseKAuthor
Explorer
Dec 13, 2022 7:05 PM UTC

Thank you, Bort!!!!

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Newcomer
Apr 11, 2023 6:02 PM UTC

I have deleted all my recordings and it says I am over my storage.  How can this be possible????

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