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Newcomer
Nov 7, 2022 4:11 AM UTC
Solved

Cloud recording - interpreter's language

1. I wonder if cloud recording is only allowed for recording an original language or not? 
2. If a person (who is assigned to be a co-host/ or a host) happens to listen into an interpreter, and clicks 'record on cloud', will an original language or an interpreter's language is recorded? Or both is recorded?

3. can we record both local and interpreter's languages on cloud at the same time? How?

 

Partner
Nov 7, 2022 10:41 AM UTC

Hi @paeng ,

 

Hi,

The recording in the cloud will only collect the session (also the language of the local session), for this it is important that the interpreter or the team from which the interpretation is made, make the recording locally.

Support link attached.


https://support.zoom.us/hc/es/articles/360034919791-Uso-de-la-interpretaci%C3%B3n-de-idiomas-en-una-reuni%C3%B3n-o-un-seminario- Web

 

Best regards,

12 replies

Partner
Nov 7, 2022 10:41 AM UTC

Hi @paeng ,

 

Hi,

The recording in the cloud will only collect the session (also the language of the local session), for this it is important that the interpreter or the team from which the interpretation is made, make the recording locally.

Support link attached.


https://support.zoom.us/hc/es/articles/360034919791-Uso-de-la-interpretaci%C3%B3n-de-idiomas-en-una-reuni%C3%B3n-o-un-seminario- Web

 

Best regards,

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Newcomer
Apr 11, 2024 10:17 AM UTC

Thanks but what did you mean by locally in this instance? 
As the  interpreter can I record my interpretation of the event on my computer to the cloud?

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PK45_2
Employee
Employee
Nov 10, 2022 10:15 PM UTC

Hello,

 

Zoom recently enhanced cloud recording so that the language interpreter's audio will also be captured in the cloud recording. It will save as a separate audio file in the cloud recording files, and when viewing, users can decide if they'd like to listen to the original audio or interpreted audio.

 

See the Web release notes for November 6, 2022: https://support.zoom.us/hc/en-us/articles/10323040416141#h_01GGFQEJEERW2V8FVE7W2B1N6K 

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Newcomer
Mar 23, 2023 12:47 PM UTC

That is very helpful, but as a follow on, can we download the recordings in multiple video files (one for each language)? 

 

Thank you in advance for your response.

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Newcomer
May 1, 2023 7:30 AM UTC

The cloud recording gives you:
1920x1030 mp4 video with shared screen and the active speaker in the corner
1920x103 mp4 video of just the shared screen
640x360 mp4 video of just the active speaker
1280x720 mp4 video of gallery view of those with camera on
separate .m4a audio files of the original sound and separate files for each language

So you have to use an editing program if you need the video with a language other than the original.

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Partner
Mar 23, 2023 12:49 PM UTC

Hi @Miacarina ,

 

Currently in the cloud only the original recording is uploaded. Therefore, each interpreter has to save the recording locally in the language in which they interpret.

 

Best regards,

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Newcomer
May 1, 2023 7:35 AM UTC

Sorry David, but this recently changed to the above improvement as noted by Miacarina.

I was so pleasantly surprised to find by accident.
(It was never the task of interpreter to do their own recording, though...)

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