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SusaaneKearney
Explorer
Oct 2, 2022 12:32 PM UTC
Solved

chat function

I am able to receive chats during a meeting and can type a reply but am unable to send it . What am I missing ?

Bri
BriAnswer
Community Manager
Oct 3, 2022 3:30 PM UTC

Hi @SusaaneKearney , once you type your message, you should press "Enter" on your device. 

 

https://support.zoom.us/hc/en-us/articles/203650445-Chatting-in-a-Zoom-meeting

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7 replies

ZoomTestKitchen
Specialist
ZoomTestKitchen
Specialist
Oct 2, 2022 8:27 PM UTC

I'm wondering if this behavior is true for anybody that you attempt to reply to. Please let us know.

 

The only time I have found that I can't send a message that I've written, is when that person has left the meeting faster than a could reply.

 

If this isn't the case please provide some further context and I'd love to help, if possible.

 

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Explorer
SusaaneKearneyAuthor
Explorer
Oct 3, 2022 1:34 PM UTC

This is true of anyone I try to send a chat to including Everyone. I have ensured that the chat function is enabled by the host when  I attempt this. Should there be a box or arrow or someplace to click to send a message because I have none.

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Bri
Community Manager
BriAnswer
Community Manager
Oct 3, 2022 3:30 PM UTC

Hi @SusaaneKearney , once you type your message, you should press "Enter" on your device. 

 

https://support.zoom.us/hc/en-us/articles/203650445-Chatting-in-a-Zoom-meeting

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    ZoomTestKitchen
    Specialist
    ZoomTestKitchen
    Specialist
    Oct 3, 2022 3:24 PM UTC

    In order to send a chat message you simply need to press the Enter key. There is no displayed box or arrow to click on.

    If you wish to create a multi-line message you can press Ctrl-Enter on a Mac or Shift-Enter on a PC to move your cursor to the next line verses sending the message by pressing Enter.

     

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    Newcomer
    Ola_Aladdin91
    Newcomer
    Mar 24, 2025 10:52 AM UTC

    This process is reversed in my desktop app, It used to be like what you said on your above reply, but now it is reversed. How can I restore the default settings?

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    Newcomer
    Monoxide3009
    Newcomer
    Jun 17, 2025 7:12 PM UTC

    Made an account just to respond, though I assume this no longer matters for you.

    I had this issue as well.  Come to find out, it was not sending with 'enter' because my text settings were open (bold, size, etc).  Looks like if a tab, or that tab, is open, then zoom will not send with just enter alone.

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    Explorer
    SusaaneKearneyAuthor
    Explorer
    Oct 6, 2022 1:10 PM UTC

    Thank you so much for you help. That works perfectly

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