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changing from web verson to PC client

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I cannot get Zoom to access v 5.13 (the latest) version, which is on my PC. It still asks me to sign into the meeting and use the web client,

sachinzoomAnswer

Employee

Hello,

Can you try uninstalling and then reinstalling zoom ?

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

sachinzoomAnswer

Employee

Hello,

Can you try uninstalling and then reinstalling zoom ?

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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Explorer

Reinstalling works. YOU could add to the description of the process that Microsoft will try to find a new verson, which yyou must cancel before you can install zoom from the log in screen.

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