Cannot type capital letters or special characters when join meeting with Windows

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Community Manager

HI @gfkottmann not sure as to why you would need to use special characters or letters when joining a meeting as Meeting ID can be a 10 or 11-digit number. The 11-digit number is used for instant, scheduled or recurring meetings. The 10-digit number is used for Personal Meeting IDs. Or if you're referring to chat within meetings and cannot type special characters or capital letters? Just need further clarification. Thanks!

R

RN11_2Answer

Community Manager

HI @gfkottmann not sure as to why you would need to use special characters or letters when joining a meeting as Meeting ID can be a 10 or 11-digit number. The 11-digit number is used for instant, scheduled or recurring meetings. The 10-digit number is used for Personal Meeting IDs. Or if you're referring to chat within meetings and cannot type special characters or capital letters? Just need further clarification. Thanks!

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KimmieJam

Newcomer

I too, can not type capital letters. A group I am in had to change the passcode to get into the meetings, and some letters are capitalized. On my laptop, I can't type the capital letters, but on my phone, I can. Super odd. What would cause this to happen?

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MrWatson

Newcomer

After joining a meeting, I sometimes can't type some capital letters and some special characters, even in the chat box. Ending/leaving the zoom meeting fixes the issue. Not sure what the problem is here, but I'm wondering if the problem I'm outlining matches the original problem.

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