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Explorer
Feb 17, 2022 4:21 PM UTC
Question

Cannot stop blur

I have turned off the blur in my video filters and have signed out and back in, but my background is always blurred. Is this caused by some other setting?

    12 replies

    crchan123
    Employee
    Employee
    Jul 6, 2022 7:05 PM UTC

    Hi @mckittcl! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

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    Explorer
    Jul 6, 2022 11:34 PM UTC

    I've been having this same problem for the last couple months. Zoom always starts with blur enabled. I can diable it during the meeting (it's always the first thing I do, as I NEVER use blur), or even do it in settings. It doesn't matter how, because as soon as I leave the Zoom meeting it is reste to blur again.

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    Newcomer
    Jan 8, 2024 6:49 PM UTC

    Hi, Sorry to ask but I have the same problem, I can't get the blurring to stop. How can I turn it off?

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    Newcomer
    Jan 8, 2024 10:10 PM UTC

    I never got it fixed on that laptop. It was under warranty so I had to have a new laptop shipped - it was an internal camera issue. I hope yours is easier to fix then that was! 

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    Newcomer
    Apr 26, 2024 5:05 PM UTC

    Did you ever got this fixed?

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