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Explorer
May 2, 2022 12:15 PM UTC
Question

Cannot resize or move shared screen after upgrade to Ubuntu 22.04 LTS

Versions

  • Ubuntu 22.04 LTS (runnning on X, not Wayland)
  • Zoom Client 5.10.4 (2845)

Steps to reproduce

  1. Open a new meeting or join an existing meeting.
  2. Let somebody else share her desktop.
  3. Maximize the shared desktop screen if not already so.

Description

Once the window is maximized, it seems to be impossible to resize it to a smaller size. It also is not possible to grab the shared window and drag it around, moving it to another screen. This behavior seems to occur either since the upgrade to Ubuntu 22.04 LTS or the Zoom Client.

    3 replies

    Newcomer
    Jul 22, 2024 6:55 PM UTC

    Similar issue. 22.04.04, wayland. 
    Zoom 6.1.0 (198) 
    Issue first noticed in whatever update changed the icons for buttons. 

    Neither window can be moved. In dual mode the main screen (the one with the controls) can be maximized and restored, but neither can moved or resized. 

    In single screen mode, cant be resized.moved at all. 

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    Newcomer
    Jul 26, 2024 7:20 AM UTC

    Same issue for me, Wayland Ubuntu 24.04, Zoom 6.1.5 (871)

    I can't move the window nor resize it

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    MGSR
    Community Manager
    Community Manager
    Jul 29, 2024 11:01 PM UTC

    Hello there,

     

    Thank you for bringing to our attention the ongoing issue following the latest update.

    To assist in resolving this matter, our engineering team kindly requests that you submit a ticket. 

    Kindly include the meeting ID, brief description of the issue and attach the logs.


    You may also follow this thread for a consolidated update.

    We greatly appreciate your support.

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