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Newcomer
Aug 23, 2021 3:50 AM UTC
Solved

Cannot hear sound from the participants

i cannot hear the voice of the participants. i can only hear static sound

    RN11_2Answer
    Community Manager
    Aug 23, 2021 9:14 PM UTC

    Hey @SkylarFaith7, if you're having trouble, check out some topics on audio issues here. After reviewing, and all else fails, I would try to Uninstall/Reinstall the Zoom Desktop Client. This will update to our latest version of Zoom: support.zoom.us/hc/en-us/articles/201362233. I hope this helps! 

    3 replies

    Explorer
    Aug 23, 2021 3:55 AM UTC

    did you join audio?

     

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    RN11_2Answer
    Community Manager
    Aug 23, 2021 9:14 PM UTC

    Hey @SkylarFaith7, if you're having trouble, check out some topics on audio issues here. After reviewing, and all else fails, I would try to Uninstall/Reinstall the Zoom Desktop Client. This will update to our latest version of Zoom: support.zoom.us/hc/en-us/articles/201362233. I hope this helps! 

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    Newcomer
    Jan 13, 2023 2:11 AM UTC

    There are no files under the hyperlink on audio issues. Note that it was a "update" that started my audio issues. Wow this is unbelievable.....

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