Skip to main content
Newcomer
Mar 13, 2025 4:48 PM UTC
Question

Cannot connect to the conference as a host -- keeps reconnecting

Hello!

For the last couple of weeks have been facing this problem: I join the meeting (which I host), the window of the meeting appears for a sec and then it starts reconnecting over and over again. After 5-6 trials it crashes and nothing happens. I uninstalled and installed the app, but it didn't help.

 

Windows 11, zoom version 6.3.11 (60501), laptop MSI.

1 reply

CarlaA
Employee
Employee
Mar 18, 2025 5:27 PM UTC

Hi @dasha_m, thank you for posting to the Zoom Community!

 

Please update your app to the latest version (6.4.0) and let me know if that resolves your issue. Thank you!

Translate