Skip to main content
Newcomer
May 4, 2023 8:43 PM UTC
Solved

can't cancel meeting set up under old email address

I am trying to cancel a meeting I setup, but Zoom will not let me.

I created the meeting under a previous email address, but my company was acquired by a new company and I now have a new email address.

I believe what is happening is that I set up the meeting with my old address and trying to cancel it with my new email address.

How can I cancel meetings I set up under my old email address?

Thanks,

    Alex_PFT
    Alex_PFTAnswer
    Partner
    May 5, 2023 12:17 PM UTC

    If you still have access to the old email, try to log in to the web portal and delete the meeting.

    If you don't, you could just create a new meeting with your new address?

    If you absolutely want to delete the old meeting, I would open a ticket with Zoom support and ask them:

    Submit a request – Zoom Support

    1 reply

    Alex_PFT
    Partner
    Alex_PFTAnswer
    Partner
    May 5, 2023 12:17 PM UTC

    If you still have access to the old email, try to log in to the web portal and delete the meeting.

    If you don't, you could just create a new meeting with your new address?

    If you absolutely want to delete the old meeting, I would open a ticket with Zoom support and ask them:

    Submit a request – Zoom Support

    Translate