Skip to main content
Explorer
Feb 9, 2024 4:38 AM UTC
Solved

Blurred video with artificial lighting

I teach online dance classes from my home , but as soon as it gets dark outside my video call becomes blurry, and if I turn on the light it still is blurry. Any ideas on what I can do? I use my labtop. Thank you

EliotAnswer
Partner
Feb 11, 2024 12:19 AM UTC

hi mn9,

 

please see

Enhancing your video in Zoom - Zoom Support

 

you might also consider using a usb separate camera.  here is a list of zoom recommendations.

Zoom Knowledge Article - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

5 replies

EliotAnswer
Partner
Feb 11, 2024 12:19 AM UTC

hi mn9,

 

please see

Enhancing your video in Zoom - Zoom Support

 

you might also consider using a usb separate camera.  here is a list of zoom recommendations.

Zoom Knowledge Article - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

Translate
MN9Author
Explorer
Feb 16, 2024 4:32 AM UTC

I have a basic account and I can't enter into the camera/video settings as described. But thank you anyway. Or maybe I would need an external camera?

Translate
Bri
Community Manager
Community Manager
Feb 15, 2024 4:00 PM UTC

Hi @MN9 ! I have reviewed your post and @Eliot has provided a helpful reply, so I've gone ahead and marked it as an accepted solution. Please let us know if you have any additional questions!

Translate
MN9Author
Explorer
Feb 16, 2024 4:33 AM UTC

Hi, thank you, but I think for basic account users I can't change anything in my settings.

Translate