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Explorer
Erikos
Explorer
Mar 22, 2022 12:20 PM UTC
Solved

Blurred background

My iPad Zoom background is blurred even the virtual background is selected “None”.

I’ve tried to log out and also delete & reinstalled the Zoom but the background is still blurred.  

I didn’t change the setting.  Please help !

    TomO
    TomOAnswer
    Employee
    Mar 22, 2022 3:45 PM UTC

    Hello,

     On the new versions of MacOS, Apple has added a new Video Effects (Change video effects for FaceTime calls on Mac ). Try to turn off the Video Effects mode while using Zoom. The blurred background effect should then be removed.

     

    If this resolves your issue please mark this reply as an accepted solution.

     

    View in thread

    7 replies

    TomO
    Employee
    TomOAnswer
    Employee
    Mar 22, 2022 3:45 PM UTC

    Hello,

     On the new versions of MacOS, Apple has added a new Video Effects (Change video effects for FaceTime calls on Mac ). Try to turn off the Video Effects mode while using Zoom. The blurred background effect should then be removed.

     

    If this resolves your issue please mark this reply as an accepted solution.

     

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      Explorer
      ErikosAuthor
      Explorer
      Mar 23, 2022 2:36 AM UTC

      Thank you so much TomO! 

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        Newcomer
        grtgdrsgdfr
        Newcomer
        Sep 21, 2022 8:46 AM UTC

        thankssssssss a lot buddy TomO, you just saved my life man 

         

        come to India I will show you Tajmahal for free 

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          Newcomer
          shanster
          Newcomer
          Nov 20, 2022 11:53 AM UTC

          Thank you so much for this solution.  We have a logi ConferenceCam which was unusable because of this setting; and it is now fixed!!  Thankyou!!

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            Newcomer
            BekyVice
            Newcomer
            Apr 14, 2023 5:16 PM UTC

            Please help - I'm using Zoom on Windows 11 and I still have this issue (constant blurred background).  I do not see anywhere where one can "turn off video effects."  I have my NONE highlighted and selected on virtual background.  Is there somewhere else where I can turn off/disable all video effects?  I find it nowhere.  My background remains blurred and it's annoying because I go in and out of focus during my entire meeting.  Help, thank you!

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              Newcomer
              911rob
              Newcomer
              Apr 26, 2024 5:04 PM UTC

              I am have the same problem.   My background is always blurred.

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                Newcomer
                BekyVice
                Newcomer
                Apr 26, 2024 6:15 PM UTC

                I am using a PC (Lenovo laptop).  So the Community Champion's suggestion doesn't work for me.  BUT... I did find a solution, and it's a weird one:  plug in an external video cam and the problem goes away.  WHY??  No idea.  But that was the only fix.  So strange, unexplainable.  Give it a try.  Nothing else worked, and nobody could help me.

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