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Blue background won't go away! I can't use MMHMM

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I consider myself experienced with Zoom ... I use it DAILY and usually use MMHMM camera with it... well now I can't get rid of this virtual background to save my life. I have recorded a video showing that there is NO virtual background selected.. I really really need help because I am struggling teaching with it because I can no longer use mmhmm... help! Thank you! https://www.loom.com/share/b0da8eadc0e34a1fad511f829a727ba3

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CHolmAnswer

Newcomer

SOLUTION: This background is due to the Video Conferencing feature in the new MacOS Sequoia, it can be disabled from the menu bar: Use video conferencing features on Mac - Apple Support.

See related thread: Solved: background is always blurred - Zoom Community

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KLBurden

Newcomer

I have similar issues, I have a constant blue background that will not go away no matter how many times I uninstall and reinstall

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lamaestralocaAuthor

Explorer

SOLUTION shared by CHOLM below: This background is due to the Video Conferencing feature in the new MacOS Sequoia, it can be disabled from the menu bar: Use video conferencing features on Mac - Apple Support.

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EBrown1913

Newcomer

Thank you SO MUCH! This was driving me crazy. I need my computer for a meeting tomorrow where I can't have anything blocking participants' ability to see the room (such as the yucky blue background), so your response was really on time.

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lamaestralocaAuthor

Explorer

It is so frustrating. I have been back and forth witth tech support for a week now....

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CHolmAnswer

Newcomer

SOLUTION: This background is due to the Video Conferencing feature in the new MacOS Sequoia, it can be disabled from the menu bar: Use video conferencing features on Mac - Apple Support.

See related thread: Solved: background is always blurred - Zoom Community

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lamaestralocaAuthor

Explorer

THIS IS HUGE! I was on a support call for over two hours with zoom the other day and then had another hour long call with Apple support and they're calling me tonight after their "engineers" try to figure out the problem.... THANK YOU ... what a simple fix

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sc3349

Newcomer

How did you fix this? I have clicked on the link but I still can't figure out how to get my actual background to show up.

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jason18

Newcomer

after turn on zoom meeting. there will be an "video" icon shown on menu bar. Menu bar is on the top side of your screen. find the video icon and click in. and there will be 'background' option. and click it out. you will find your background as non-virtual.

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janicemartin

Newcomer

I have the same problem. I am really frustrated and about to stop my subscription to zoom to see if maybe I can go to the free version to get rid of this problem.

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marybeth_-

Newcomer

Can someone provide a little more detail about how to fix this? I am not able to follow the directions posted. Much appreciated and going crazy with this blue background!

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neilho

Newcomer

For marybeth or anyone else reading this thread, when you fire up Zoom, look on the Apple menu bar for a camera icon (mine's highlighted in green). Click this and you should see an option for 'background'. Clicking this will cycle between no background and a pale blue background.

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jennys410

Newcomer

that worked. thank you.

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cgarre

Newcomer

oh my god, I was having the same issue and struggling to remove it, thank you so much this really really helped - Thank you again. This was bothering me so much.

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