Explorer

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Bad Webcam quality on local screen

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Hi can you help please? Strange problem. Local Webcam image corrupt when viewed on Zoom on local laptop. (See attached file - strange colours and fine vertical lines) Image looks fine on Zoom recording. Raw Camera looks fine on local laptop. - it's only bad via Zoom app. Any suggestions much appreciated. Thanks

RevKimAnswer

Explorer

Thanks. It works when I select Touch up my appearance. Thanks for your help

Partner

Hi,

Try toggling on and off (or off and on) your "HD" and "Original Ratio" settings in your Camera settings in Zoom.

See if that helps.

Rupert

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RevKimAuthor

Explorer

Thanks Rupert. I'll give it a go.

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RevKimAuthorAnswer

Explorer

Thanks. It works when I select Touch up my appearance. Thanks for your help

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