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Participant
Mar 2, 2023 12:44 AM UTC
Solved

Automatically muted

When I start a New Meeting, I'm automatically muted. I don't know why Zoom would do that? Is there a setting I can change?

    robvppAnswer
    Participant
    Mar 3, 2023 8:52 PM UTC

    Hi Jose,

     

    I can't believe I didn't consider that?!

     

    Thank you!

    9 replies

    Employee
    Mar 2, 2023 6:58 AM UTC
    robvppAuthor
    Participant
    Mar 3, 2023 4:09 PM UTC

    Hi Jose,

     

    I very much appreciate your response. I've gone/been to that setting and "do not" have the "Mute my microphone when joining a meeting" checked. However, Zoom still has my microphone muted when I join another person's meeting. Would this be a Zoom problem/glitch then?

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    Newcomer
    Aug 22, 2023 6:35 PM UTC

    This settings change started a few months ago for me (June 2023). I too do not have "mute my microphone when joining a meeting" checked. If I join someone else's meeting, it doesn't default to mute at the start. But as the host, I am now always muted - regardless if I use my personal meeting ID or a system-generated ID. Zoom changed something and I have no idea how to change it back! I've even changed the mute setting and restarted but that doesn't impact the situation. So frustrated!!!

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    Employee
    Mar 3, 2023 4:17 PM UTC

    Hi robvpp, 

    As a host/co-host you can manage the behavior or the participants, including automatically muting all participants when joining a meeting, as explained here: https://support.zoom.us/hc/en-us/articles/203435537-Muting-unmuting-participants-in-a-meeting

    Maybe the host of your meeting has this setting enabled.

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    robvppAuthorAnswer
    Participant
    Mar 3, 2023 8:52 PM UTC

    Hi Jose,

     

    I can't believe I didn't consider that?!

     

    Thank you!

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    Newcomer
    Oct 2, 2023 6:41 PM UTC

    I have a similar situation. All of my "Mute on entry" option are unchecked. I am running Zoom Webinar. I have the most recent updates for Zoom and on Windows 10. No matter what I do, I am alwayss entering the meeting Muted. Even my own meetings! I could really use some help here. This is particulary annoying.

     

    TIA,

     

    Bob Oxford

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    robvppAuthor
    Participant
    Oct 3, 2023 3:00 PM UTC

    Hi Bob,

     

    It wasn't an easy fix:

     

    Zoom: The solution isn't thru Zoom, for me. None of their recommendations were successful.

    Microsoft: I somehow managed to reach Microsoft, they were actually helpful ( 🙂 ), but also wasn't the solution.

    HP (My Monitors are HP): Theirs also wasn't the solution.

    Dell (My Laptop is Dell): SUCCESS! A Dell Support Rep was able to fix the problem. Don't ask me how, they accessed my Computer and ran troubleshooting, changed options, and Viola!

     

    I hope you find a solution, it was aggravating and time-consuming, but ultimately working.

     

    Rob

     

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    Newcomer
    Oct 10, 2023 12:06 PM UTC

    Rob,

    Please don't leave me hanging like this! If there's any way of asking what options the Dell support tech changed, I would be incredibly thankful. I've browsed all the control panel settings related to microphones but can't find any solution myself.

    Best, John

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