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Newcomer
kkschell
Newcomer
Dec 6, 2021 9:22 PM UTC
Question

Automatic Recording is Not Working

When setting up all my meeting, I turn on automatically recording to my computer.  In the the last 5 (or more) sessions, the automatic recording has not worked.  If I remember, I can turn it on during the live session, but would really like not to have to remember when I am live.  Please advise.

    12 replies

    Community Manager
    RN11_2
    Community Manager
    Dec 14, 2021 6:25 PM UTC

    Hey @kkschell, are you recording locally or to the Cloud? If locally, I would ensure that the destination for local recordings is still available or directed correctly. If recording to the cloud, I would ensure you still have space in the cloud for recordings. 

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    Newcomer
    TENphotos
    Newcomer
    Jan 28, 2022 6:19 PM UTC

    I have this exact same problem, and it kicked off sometime in November or December 2021.  I.e. *before* that time all of my Meeting Room meetings were automatically recorded to the cloud.  Since then, *none* of them have been recorded.

     

    I can replicate the problem now every time... prefernce is set to "Automatic Recording: On", but *no* recording is made!

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      Newcomer
      DorianBenk
      Newcomer
      Jun 13, 2023 4:21 PM UTC

      I have this exact same problem and could share the exact same screenshot.

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      Newcomer
      lrc1
      Newcomer
      Jun 22, 2023 6:18 PM UTC

      was this resolved? not working for me now

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        Newcomer
        Moneymei
        Newcomer
        Jul 7, 2023 1:31 AM UTC

        any update on this??

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          Newcomer
          TheHelper
          Newcomer
          Oct 10, 2023 5:37 PM UTC

          I figured it out if you are using a Personal Meeting. Under new meeting hover over your ID and there is a menu. Go to PMI settings then advanced and turn on auto cloud recordings. 

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            Newcomer
            francomacias72
            Newcomer
            Mar 20, 2024 2:03 PM UTC

            Awesome! This solved my issue, is now recording automatically to the cloud!

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            Newcomer
            thecodingtutor
            Newcomer
            May 6, 2024 1:41 PM UTC

            Recently I have got the same problem. Each time, I should do it manually.
            For your information, I searched for help. As the community mentioned, I checked all settings, and everything was correct, but I still have the issue. In addition, I save locally and not in the cloud.

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            Newcomer
            Eitay
            Newcomer
            May 23, 2024 10:59 AM UTC

            Hi there so many places to control the recordings of a meeting, ZOOM should definitly make it simple.

            what enentualy worked for me is:

            open zoom app->new meeting-> open the small arrow on the right of it->select the meeting and go to the therd option 'PMI Settings'->Advanced Options->Enable 'Automatically record meeting'.

            i hope it helped like i said there more places to control different type of meeting...

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              Partner
              zoom-zoom
              Partner
              Apr 17, 2025 11:00 PM UTC

              I am having this problem too. I spent 3 hours this week looking at the multiple settings for Zoom meetings in different places. I tested a meeting and the auto record function is not working correctly. There are better meeting applications.

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