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Newcomer
Mar 10, 2025 8:47 PM UTC
Question

Auto Update prompting for Admin Rights while using Windows GPO

We are wanting to move to GPO to manage the update/config of Zoom Meeting going forward and right now we use SCCM and Patch My PC. After loading the latest ADMX files and configuring the GPO everything seems to work as expected except that when the auto update fires it prompts for admin rights which our users do not have. Cancelling the update allows you to access the client and the rest of the changes work as expected. Our clients are Windows 10 and 11 and the Zoom build is 3.6.5X.

 

Our goal is to have the clients auto-update without the need for admin rights. Do we need to use a different build, do we have some sort of registry problem/conflict, is this a bug, or did I miss something entirely?

3 replies

Employee
Mar 12, 2025 8:42 AM UTC

@elmaldiablo Can you paste the UAC dialog screenshot and show us about the details?

 

 

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Explorer
Mar 17, 2025 3:34 PM UTC

Not to take over this thread, we are having the same issue updating to 6.3.11 from 6.2.11. On "Show more details" for the UAC prompt, it is pointing to "C:\Users\[user]\AppData\Roaming\Zoom\MSI\6.3.11.60501\ZoomInstallerFull.msi". Assuming for the original post, theirs is pointing to a different version but the same file location.

 

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Newcomer
Oct 31, 2025 2:22 PM UTC

Did anyone ever find a resolution for this? I'm facing the same issue for users in our org when using group policy to auto update zoom

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