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Explorer
Nov 6, 2022 2:33 PM UTC
Solved

Authentication Failed

 

 

I had to uninstall and then reinstall the desktop "client" (app).

    RN11_2Answer
    Community Manager
    Nov 7, 2022 6:58 PM UTC

    2 replies

    Explorer
    Nov 6, 2022 3:27 PM UTC

    And now another problem…

     

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    RN11_2Answer
    Community Manager
    Nov 7, 2022 6:58 PM UTC

    Hey @suzannetourtill suggest looking into our KB on Error Code 1004 https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

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