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Explorer
Nov 21, 2021 8:09 PM UTC
Question

Audio transcript Unable to transcribe

I think I have followed everything to record my Zoom Meetings to the cloud, but none of my recordings are able to be transcribed. They are all indicating "Audio Recording - Unable to transcribe".

Does anyone have a solution to this?

    7 replies

    Explorer
    Nov 22, 2021 5:40 PM UTC

    That is what I am looking for.  Did you find a solution?

     

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    TheresaSAuthor
    Explorer
    Nov 22, 2021 6:33 PM UTC

    No Sorry.  When I was trying it out prior to having 'real' meetings, it wouldn't work. But then yesterday when I had actual meetings and saved them to the cloud, for some reason it worked. So sorry, Iam absolutely no help to you 😞

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    Newcomer
    Sep 1, 2022 6:11 PM UTC

    i have the same issue... all of my other recordings were able to transcribe and for some reason one did not.  Is there a way to 'restart' the transcribe process from the audio recording of it?

     

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    Newcomer
    Jan 24, 2025 9:19 PM UTC

    same issue with "unable to transcribe" a recorded meeting

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    MGSR
    Community Manager
    Community Manager
    Jan 30, 2025 4:58 PM UTC

    Welcome to the Zoom Community, @matcha! Kindly go to your browser profile and check if the feature is enabled to generate audio transcripts for cloud recording.

     

     

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    Partner
    Apr 22, 2025 9:32 PM UTC

    Same issue, but it is randomly happening. All settings are set and checked. 

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    Employee
    Apr 23, 2025 5:03 PM UTC

    @kkelly What language are your recordings in?

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