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Explorer
Nov 29, 2024 8:24 PM UTC
Solved

audio static on zoom meetings

Recently I've started noticing static (and others hear it too) in meetings when others are sharing or if  I am.

It may be related to zoom audio settings. I don't get any static when playing music, watching videos or during audio testing. I run Windows11 on a Lenovo Yoga with Dolby capable speakers.

geekgirl7Answer
Explorer
Dec 5, 2024 3:59 PM UTC

I made a change to my audio settings and it went away. 😊

6 replies

storyhub
Partner
Partner
Nov 30, 2024 6:12 AM UTC

Try stopping then restarting the share and see if the static goes away.

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geekgirl7Author
Explorer
Dec 5, 2024 4:00 PM UTC

Thanks for the feedback. It turned out to be an audio setting 

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geekgirl7AuthorAnswer
Explorer
Dec 5, 2024 3:59 PM UTC

I made a change to my audio settings and it went away. 😊

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storyhub
Partner
Partner
Dec 7, 2024 12:06 PM UTC

Typically, this can be the result of an incorrect sampling rate. Computer audio is transmitted as a digital signal. Zoom prefers to see everyone using a sample rate of 48K. Some devices will do a sample rate of 32K. When you check audio in statistics you may see 32/48 indicating a mix of device sample rates which Zoom will try to adjust. This does not always work especially if your local sound card is set at a different sample rate than 48K.

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Newcomer
Jan 8, 2025 4:40 AM UTC

Where do you change the sample rate in Zoom?

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