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AC53
Newcomer
Nov 7, 2024 3:46 PM UTC
Question

audio blootooth turning off

 

"I use a Bluetooth audio device from Bose for Zoom calls. After about 10 minutes, it keeps turning off. Can someone tell me how to fix this problem?"

2 replies

MGSR
Community Manager
MGSR
Community Manager
Nov 7, 2024 4:46 PM UTC

Hello @AC53,


Welcome to the Zoom Community! We're glad to have you here.

I'm sorry to hear about the disconnecting issue. This may be caused by software drivers; kindly update your drivers and Zoom app. You may also check this article from Bose on troubleshooting your bluetooth headset.

Please let us know if this helps or if you need further assistance. 

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MGSR
Community Manager
MGSR
Community Manager
Nov 18, 2024 8:06 PM UTC

Hi @AC53!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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