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Explorer
Sep 22, 2022 8:25 PM UTC
Solved

Another account is using my cell phone number as their personal Zoom ID

Has anyone encountered this? I guess someone who owned my number before started using it as their ID and then didn't want to change it? I wonder if there's any way to find out who owns it, and if they're not a frequent Zoom user, or maybe don't use it all, possibly get them to give it up so I can use it? 

    Bort
    BortAnswer
    Employee
    Sep 22, 2022 8:40 PM UTC

    Hi @amyjbelanger 

    Unfortunately, there is no way to find out and contact that user, as Zoom cannot share details of others without their consent. 

    3 replies

    Bort
    Employee
    BortAnswer
    Employee
    Sep 22, 2022 8:40 PM UTC

    Hi @amyjbelanger 

    Unfortunately, there is no way to find out and contact that user, as Zoom cannot share details of others without their consent. 

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    Explorer
    Sep 23, 2022 3:54 PM UTC

    Thank you, Bort. I hoped for a "miracle cure," but what you've said makes sense. Thank you for taking the time out of your day to fill me in. 

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