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Explorer
Jan 15, 2024 7:14 PM UTC
Solved

Animated emojis freezing video

I have gesture recognition turned off in my settings, but within the last week or so, Zoom is always putting a thumbs up or fireworks on my screen when I am talking. Not only is it super distraction, but then my video freezes. During a call yesterday, I had to stop my video and restart it at least 10 times. What else can I check?

Thank you so much!

heatherjlAnswer
Explorer
Feb 15, 2024 8:04 PM UTC

It was a Mac OS setting. When you are using the camera, a green camera icon will appear on the top right of your screen. Click it and turn off the automatic reactions.

3 replies

Newcomer
Feb 15, 2024 8:00 PM UTC

I am also encountering the same problem and would like to know how to address it

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heatherjlAuthorAnswer
Explorer
Feb 15, 2024 8:04 PM UTC

It was a Mac OS setting. When you are using the camera, a green camera icon will appear on the top right of your screen. Click it and turn off the automatic reactions.

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Newcomer
Feb 15, 2024 8:14 PM UTC

Mac OS! Thanks Heather!

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