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CoachMarcus
Explorer
Jan 7, 2022 2:47 AM UTC
Solved

An unknown error has occurred for Facebook Live

I began receiving this message, "An unknown error has occurred" a month ago when trying to Live stream a Meeting to my Facebook profile.  How can I resolve this?

      RN11_2Answer
      Community Manager
      Jan 12, 2022 4:40 PM UTC

      Hey @CoachMarcus, you mention you were receiving this error a month ago, have you updated your Zoom client to fix potentially any issues and retried to connect to FB Live? 

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      4 replies

      Community Manager
      RN11_2Answer
      Community Manager
      Jan 12, 2022 4:40 PM UTC

      Hey @CoachMarcus, you mention you were receiving this error a month ago, have you updated your Zoom client to fix potentially any issues and retried to connect to FB Live? 

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      Explorer
      CoachMarcusAuthor
      Explorer
      Jan 12, 2022 5:46 PM UTC

      Yes. I have the latest update, but it still kept giving me the error.  I am able to go Live onto a my business page, but not my personal profile. 

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      Newcomer
      Ofa2703
      Newcomer
      Jun 13, 2024 2:26 AM UTC

      Can I get some help on this topic. It happened to me now but I did go live before and it worked but I can't go live anymore.

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      Explorer
      CoachMarcusAuthor
      Explorer
      Jun 13, 2024 2:59 AM UTC

      I had to update the Zoom application on my computer. After doing that and restarting my computer, the error went away. 

       

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