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Explorer
Aug 14, 2024 7:42 PM UTC
Solved

Advanced Video Settings - Not available anymore?

Hello All, 

 

I am trying to change our teams video settings so that the ones who need to are recording at HD. I found the article that shows me where to go and the options I should have. I am not finding these options. I have the most recent version of Zoom. 

 

This is the information I found: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060612

 

Any help would be appreciated I am becoming very frustrated. 

 

Thanks. Aimee

colegsAnswer
Employee
Aug 15, 2024 4:05 AM UTC

Yes, the same setting is in the Webinar settings.

4 replies

Employee
Aug 14, 2024 8:25 PM UTC

@AimeeGPA - I think you had the wrong article.  The recording will be at the resolution of the meeting video, so if you go into Account Settings -> Meeting -> In Meeting (Advanced) there is an option to turn on HD video there for the group so they are also recording in HD.

 

 

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AimeeGPAAuthor
Explorer
Aug 14, 2024 8:40 PM UTC

Thanks! 

 

Now is this something you can also set for webinars? 

 

Thanks again Colegs!

 

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colegsAnswer
Employee
Aug 15, 2024 4:05 AM UTC

Yes, the same setting is in the Webinar settings.

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AimeeGPAAuthor
Explorer
Aug 15, 2024 12:34 PM UTC

Thanks!

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