Adding a Zoom meeting to a occurrence in a recurring meeting - No longer possible? | Community
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S
Explorer
slangley
Explorer
April 6, 2023
Question

Adding a Zoom meeting to a occurrence in a recurring meeting - No longer possible?

  • April 6, 2023
  • 6 replies
  • 0 views

Our setup - Outlook 365 desktop client with Zoom web add-in

 

We have a series of recurring meetings on the same day each week.

For confidentiality reasons, the Zoom meeting is added a day or two before the meeting happens. We have the appointments in our calendars, and then receive an update with the Zoom details. All future instances of that meeting do not contain any Zoom meeting details.

Our desire is to have a unique meeting ID and passcode for each meeting, and we have been able to achieve this without issue for years.

 

As of today (April 6th, 2023) this is not possible, when we go to add a Zoom meeting to an occurrence in this series of recurring meetings, we are given the following message:

 

'You cannot add a Zoom meeting to a single occurrence, Zoom meetings can only be added to all occurrences in the series.'

 

Has anyone else got this and found a way around it?

 

I've combed the settings but cannot see anything related to this warning or situation.

    6 replies

    L
    Newcomer
    linda2828
    Newcomer
    April 6, 2023

    I see Recurring meetings have changed.  Just tried to set one up.   This does not answer the above question but as of this morning I can no longer set up a recurring meeting - I can only have a meeting be recurring for 7 days.  This means I will have to find a new platform ahhhhhh! 

    T
    Newcomer
    TDRice
    Newcomer
    April 10, 2023

    Same issue here, just started in the past week or so.  Even for basic scenario of existing, recurring meeting, no longer able to change / add zoom ID for single occurrence of a series.  Was able to do this ever since we started using zoom couple years ago, until now.  

      N
      Newcomer
      Nate64
      Newcomer
      April 10, 2023

      Same here - we just had an internal escalation come in for this very issue. I will be reaching out to Zoom support. Has anyone else reached out, and gotten a response? 

        S
        Explorer
        slangleyAuthor
        Explorer
        April 11, 2023

        We haven't yet, it's being done shortly as we need this functionality within the Outlook Web add-in not via the web site, as none of our staff use this.
        All meetings are setup via the full Outlook client.

        J
        Newcomer
        jhosie
        Newcomer
        April 11, 2023

        Yes we have the same issue. We have a weekly meeting and the Zoom details are added per occurrence which was previously possible. We want the feature re-instated. I have logged a ticket with our Tech Team.

        T
        Newcomer
        TDRice
        Newcomer
        April 11, 2023

        Agreed - good information, but we also rely on the Outlook plugin via 365.  I opened a zoom case yesterday and awaiting update.  

          T
          Newcomer
          TDRice
          Newcomer
          April 12, 2023

          Got a reply from zoom support confirming a known issue.  Asked and awaiting clarity about the workaround as it does not seem to pertain to Outlook / Zoom add-in.

           

          As I checked, this is a known issue that was reported to our Engineering team and there is no ETA yet for the fix. They advise us of the workaround, you can create a recurrence Zoom meeting first for a recurrence event, and then edit one of the occurrences, modification time, and topic. 

            Z
            Newcomer
            zwolfe
            Newcomer
            September 28, 2023

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