Solved
Access sharing screen
Hello, I understand you can access and control the mouse on someone's shared screen, yet I don't see where I can do this. I'm on the Pro plan. I'm not sure if this is an advanced feature?
Thanks for any help
Hello,
The feature your are describing is called Remote Control.
Here is the Zoom support article that explains how to use this feature:
https://support.zoom.us/hc/en-us/articles/201362673-Requesting-or-giving-remote-control
https://support.zoom.us/hc/en-us/articles/208072316-Using-Remote-support-session
Regards
If my reply helped, don't forget to click the accept as solution button!