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Newcomer
Aug 29, 2024 9:08 AM UTC
Question

About Recording in the Cloud

Hi all,

 

Can you please tell me if the enterprise zoom licenses have expired for our organization and all users have been switched to basic, how can we download the records that were previously stored by employees to the cloud?

 

 

1 reply

Employee
Aug 29, 2024 4:28 PM UTC

@nomad1 - you would need to get at least 1 license back on the account in order to view and download the recordings.  

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