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Newcomer
Apr 11, 2025 8:38 PM UTC
Question

95% Pocket Loss on Zoom Call - Several users at same time

We see an issue today with a few random users at the same time 1:22PM EST , 95% packet loss reporting in Zoom Dashboard, having a momentary impact on call quality and nothing we can see on our network side, everything checks okay. Anyone else see anything similar? Anything from the Zoom side that would impact a limited user population? 

 

Zoom version 6.4.3 

1 reply

Partner
Apr 14, 2025 5:16 PM UTC

Hello,

 

Please visit Zoom Service Status (https://status.zoom.us) for current status, outages, and maintenance periods for all Zoom services. 

Scroll way down to see past outages.

 

Regards

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