Marketplace

Otter.ai accessed a work meeting without my consent. I deleted the program and account entirely, but not before it set up a separate profile in my name and emailed everyone at the meeting that I was recording the meeting. Curious if anyone else has had this problem with Otter and what Zoom is doing about it.

The zoom timer app is not working on my mac. It comes on when I start a meeting, but once my mouse moves off the app, aAll I get is a black screen. I can't changeaa fhg tuf iggfh

HelloI can't access to zoom marketplace I see just blank page with this error on the browser console:Uncaught SyntaxError: Invalid or unexpected tokenindex.js?v=1632051666557:5 Uncaught TypeError: Cannot read properties of undefined (reading 'isBootSentry')on Chrome and MS Edge sae problem

Is anyone facing the same issue with Zoom. It is too invasive via the AI, Fireflies and other AI applications. I have tried customer support to no avail. It also wants to take over my calendar, I use Outlook, I don't need another calendar. I am frustrated and moving my company to Teams, there is no support from the Zoom team.   

Hello dear communityI need an overlay for my online gym that shows both the times and the exercises. I have been using intervalcam and fit2live for the last two years. Both no longer work with the new Mac software updates. Does anyone have a solution - maybe even one from Zoom directly? I hope that there won't be problems with every Mac update.Thank you very much. Elisa

I am trying to set up auto-recording for specific meetings when I create them. I use "auto_recording": "cloud" to enable automatic recording and "auto_recording": "none" to disable it for individual meetings. However, the meetings do not auto-record as expected. It seems that regardless of the meeting-specific settings, auto-recording is always enabled when the account-wide auto-recording setting is turned on, and always disabled when the account-wide setting is off.

In Eventbrite this error message comes up an issue occurred while trying to fetch users. Please try again later. If the problem persists, please attempt to reconnect. Zoom suggests to go to the Zoom Marketplace and delete Eventbrite and ADD it back again. Zoom Marketplace won't let me ADD Eventbrite, so the error message continues in Eventbrite and so I cannot post my event with the Zoom link. HELP!

We are unable to launch Kahoot as Host from webinar/meeting from zoom account which is on Workplace Pro plan. It asks to login and then just keeps spinning saying "Log in to your Kahoot! account in your web browser. If the web browser doesn’t open, try thislink.". This link take to marketplace.zoom link and shows Launch zoom page again.  We are logged into our Kahoot account from same browser.  We are stuck for two days now. Please help.

The app login failed with error code 1044. However, the web login was normal and the network conditions did not change during the period. System: Mac OS sequoiaChip: Apple M4 Pro

I am interested in using the Video SDK and wanted to access the SDK Account Web Portal (https://account.zoom.us/profile/sdk) to create an application, but I am unable to access the site. What should I do?

Some people do not get the username and password field for organisation login to ZoomThey just get Apple ID  They can login online OK only but not through the app because of this How do we resolve this

The livestream app has been functioning smoothly for several weeks. However, since yesterday, we've been encountering a '502 Bad Gateway' error, preventing the app from opening.We've already attempted troubleshooting steps such as switching laptops, host accounts, and restarting the system, but the issue persists.

Ola, meu aplicativo zoom workplace 64 bits não abre mais no windows 10. Já desinstalei e instalei algumas vezes e nada. Alguém já teve esse problema e pode me dar uma solução ou uma sugestão do que fazer por favor?Eu usei o zoom web pelo navegador Microsoft edge e funcionou normalmente.

I am integration a product that user can1.Agent Create a zoom meeting2.Agent extend a ongoing zoom meeting3.Meeting automatically end after duration period4.And every meeting record automaticallyand there are three option1.General app2.Server-to-server3.Webhook onlywhich one is i choose ?can any one help ?Thanks in advanced…

I have a user who works one day a week in the office and the rest of the week she works from home.  She is a Hubspot user and has Workplace subscription for Zoom.  We moved from Salesforce to Hubspot in February of this year.  We installed and deployed the Zoom Phone for Hubspot app so that our reps could make and receive calls from within the Hubspot browser.   Everything worked great for about 8 months, and then two weeks ago, the forementioned user noticed a problem where none of the calls she makes or receives are being automatically logged in Hubspot - not on the contact nor the company objects.  In fact, the calls are not showing up in Hubspot at all (even though she was making the calls via Zoom Phone for Hubspot integration.  Fortunately, we still had the call log in Zoom, so she could go back and manually log the calls, but that was not a real long-term solution.  We updated her apps and reconfigured her call settings, and she was a

We recently received an approval for our new zoom marketplace app that is a bot for zoom meetings. The app is called e-chai meeting bot (from EnterpriseChai Inc). It was approved as an unlisted app.The product has a workflow that allows setting up a zoom user to authorize this app when the user wants to use this app for the zoom meetings. We are using recall.ai APIs that uses Zoom SDK to add the bot and connect our application the meeting streams. I keep waiting but the bot does not join. In the recall logs, I see the following error - that is the only thing I know. otherwise in my zoom account, I see that the app is there and healthy, but for some reason it is not joining my meeting (the meetings I setup).Really need help to troubleshoot this issue.  

After building the apps on zoom market place with all requirments and steps like scopes , etc.. and added all codes to my admin panel on my platform, i tried to have aclass on the platform but it says no permission and asked to contact for suupport. i use mac google chrome , zoom version 2.13.0

Hi, I need help over configuration to receive alerts from Wazuh SIEM. Is there any process that can help me to integrate. Need some over help over this. 

Hi, I am a Zoom admin for my org and i'm looking for some guidance/best practices around managing account level apps. We've seen more app requests from users that only allows a Zoom admin to install the app and a lot of them needs the installer to have access to the 3rd party app host to finish the configuration. We don't want to give users zoom admin rights or custom admin roles to be able to install those apps, it's not secure and the solution is not scalable as the request volume increases but at the same time, we as admins don't want to be the ones to install them because we don't have access to the 3rd party system to configure and establish the connection. What's the recommended way of managing these apps? Thanks!  

For 2 months, I have been running a Pipedream worfklow which triggers on a Zoom "Meeting End" Webhook. The Pipedream trigger sends back an immediate 200 response and then has a code step to Hash Validate per Zoom's documentation. This structure has been working for the last 2 months. Randomly, on 11/30/23 at 9:05 AM, I received a notification from Zoom detailing that my URL Endpoint Validation to Pipedream has failed. From that point on, I have not been able to verify the Pipedream Trigger URL in Zoom's Interface. My confusion comes from the fact that this worked for months and then in an instant it has started failing completely. I am wondering if anyone else has experienced this issue in the past week or so. There had to be some sort of change on the Zoom side to have this issue appear so spontaneously. 

Hi there! I'm developing AI Wardrobe app using flutter framework in which zoom audio/video calling and screen sharing features are required. I've integrated zoom SDK and followed all it's required steps in order to achieve this functionality but the main issue I'm facing is that I'm unable to see screen share extension in the meeting control panel or toolbar of IOS devices, even after following all it's required steps. (On android device, screen sharing feature is working fine). Please guide me related to this issue. Followed this zoom's official documentation: https://developers.zoom.us/docs/video-sdk/ios/share/  

When I click on the zoom icon on my task bar and click to sign in it says: Your app version needs to be 5.17.5 or higher to sign

when folks click on the zoom link, they see a screen that has the join as host link featured prominently and the participant link is very small. Is there a way to format it so thett

Hi, When I click on the zoom icon on my task bar and click to sign in it says: Your app version needs to be 5.17.5 or higher to sign in. Please contact your IT team. As a personal user on my own laptop, I don't have an IT team so I'm not sure how to solve this problem. Any help would be much appreciated. Many thanks, John

I have added Fathom to my zoom account, which works when I join someone else's meeting room. However, when I schedule a meeting of my own, it says it is unable to join. How can I fix this?