Marketplace

Hi everyone, we're trying to integrate Moodle with our multiple Zoom Education accounts. However, we're unsure about the best approach for managing different licenses within the integration. Has anyone else tackled this challenge? Any advice or specific configuration details would be greatly appreciated!

Hi,I am unable to verify my domain in zoom marketplace. Despite following all the steps mentioned:Download containing a verification codeCreate a folder zoomverify under root and make it viewableUpload the file to your domain and put it in the folder zoomverifyConfirm your upload by visiting your domainMake sure all webhook and call back URLs that you have entered in the marketplace belong to the same domainI am still facing the following error:‘can not access the html file, please be sure the file uploaded correctly and retry’Any help will me much appreciated.Thank you.

We have setup Einstein Conversation Insights in our Salesforce organization and have everything setup. We have over 90 people connected and it's working fine. However we have one user who is getting a yellow banner with "Your Zoom Video connection needs attention. View Connection" at the top of their page. When they click on it under "Connect Zoom Account" there is the message "Activities aren't being captured from this account anymore. Either reconnect this account or confirm you wan to disconnect it. Reconnect or Disconnect. If the problem continues, contact your Salesforce admin." I am the Salesforce admin and have had the user disconnect and reconnect their connection but this error persists. When I reach out to Salesforce they say the error is on Zoom's side. I have also had the Zoom admin remove the user from the configuration allowing connection and adding them back. Has anyone else experienced this?

I just starting using Fathom to record meetings and most of my devices will allow Fathom to record. But one device blocks the recording. Is there a way to disable blocking on that device?   

I can not open the manage panel on the marketplace to adjust my apps permissions.  The pages begins to load and then hangs after throwing a javascript error in console "Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'TDD_FILE')"

Hello Zoom Community! 👋As we navigate the dynamic landscape of virtual communication, it's crucial to ensure our Zoom meetings are not only productive but also engaging and glitch-free. Let's dive into some best practices for hosting stellar virtual meetings:Prepare and Test: Always prepare your agenda in advance and test your audio and video settings to avoid any last-minute technical hiccups. A smooth start sets the tone for a successful meeting!Engage Participants: Encourage active participation by utilizing Zoom's interactive features. Use polls, breakout rooms, and the chat function to keep everyone engaged and foster collaboration.Optimize Your Environment: Choose a well-lit and quiet space for your meeting. A clutter-free background helps maintain a professional appearance, and good lighting ensures everyone can see you clearly.Master Screen Sharing: Before sharing your screen, close unnecessary applications and notifications. Use the annotation tools for emphasis, and r

We are experiencing issues creating sessions for Zoom vILT.  We've done it before with no issues.  We've tried the steps below multiple times but continue to have issues.  Any suggestions? TitleZoom Integration - Partner Error Article Number000006824 Description and DetailWhen trying to add new Instructors or to update or create Sessions for Zoom vILT, I encounter the following errors:     Error while creating instructors: Partner Error.    Error while creating session: Partner Error: Token is null    Error while updating Schedule or Saving a session : Partner Error: Authentication failed. Please check Username, Password and Integration Name in the setting page. CauseThe issue here is that the Zoom vendor is returning an error when Creating the session. In the error message, if you see "Partner Error" it means the vendor/partner is returning the error. Please follow the steps below to resolve the

For some reason I cannot uninstall this plugin (meeting recaps, read.ai), it is in zoom apps, whenever i try to use another plugin this activates automatically, I tried everything, go to manage apps, even unistalled zoom app and installed again, nothing worked.

I currently have 2 platforms, different audiences but similar service. I already created a marketplace app for platform A, now I want to create the marketplace app for platform B.That is why I would like to know what you suggest. Do I create application B with the same account as application A? o Do I create application B with a different account than application A?

Hello: I am not real technical. I have the music app. ow do I add songs to my "favorite songs" list?

With the recent addition of Zoom apps. are they compatible with accessibility technology such as Apple Voiceover and JAWS? Would someone who is visually impaired and relies on the assistance of this technology be able to pay the games zoom apps features in a meeting?

I need some guidance. And I have been spending all week trying to figure out. My copmany has Hubspot. And my admin selected the type of role for me that doesn't allow me to do the integration and etc. I am trying to help her, but there is so much. What are the roles that would allow me to do this kind of thing?

It is suddenly gone. No explanation. 

On January 29th,  don't miss the How to Market Your App webinar! If  have a published app or perhaps are in process of building an app on the Zoom App Marketplace, this webinar is for YOU! Here is the link to learn more.

Hi,I am building zoom app and for that I need to add a deauthorization url. For that  I need to configure the deauthorization webhook and validate the url. Somehow I am unable to find the deauthorization webhook in Features/Event Subscriptions.I am building an OAuth app.Kindly help me out. 

hi i would like try wordly pluginbut I cant found the option "custom live streming service". Im using free zoom 5.17.1.https://help.wordly.ai/zoom/getting-started/host-setup/#enable-live-streaming Where I can found this option? Do I need the full version of zoom? thank youGiuseppe 

Hello, We are trying to integrate Zoom app in our website CRM and getting issue while adding webhook URL.Error: Invalid redirect: https://jobs.callfoxcrm.in/zoom-webhook/41329d6ff35846ed4f3f90cb994d727f (4,700) Please review this and respond us ASAP.Thanks

When trying to acess a Weight Watcher meeting on Zoom, i get the message cannot access on Android 14. I've been using the WW app and Zoom for years. All of axsudden i can't get in to the meeting. There is no option to update. Any ideas? Ww says it's a zoom issue and Zoom says it's a developer issue

Hello,I am trying to get Zoom's Meeting Summary with our custom application using API calls. However, I encountered the following error:[4700] Invalid access token, does not contain scopes: [meeting_summary:read:admin, meeting_summary:read].I have ensured that our custom application's system has the necessary scopes.What causes this issue?Thank you,

I configured according to the instructions on this page and at the end I got an error:The Target Link URI is invalid(2508). https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059608#h_01FRM3TQ5ZS3DJFDM3ZPNR0Z1Y MOODLE 4.3https://arti-studio.tik-tak.co.il/

I am using an application built using PHP Laravel 7, there was a JWT plugin used for integrating the zoom calls.After its deprecation we tried to migrate to Server to Server oAuth but we are facing issues.Does server to server oAuth supports PHP Laravel 7 built applications?

I did a software update on Mac (Sonoma 14.1.1 ) and running Zoom Version: 5.16.10 (25689) and Prezi Version 2.22.1 (10843) Now I see that although I can open the Prezi files (PVL) there is no Prezi camera option provided in Zoom and so cannot integrate PVL into the Zoom meeting. I have done a zoom uninstall/reinstall but still no joy. Any ideas?

Hi, I use the mentimeter integration in zoom webinars, but for some reason video slides never work during the webinar itself, it stays stuck while loading the videos, while in the 'regular' mentimeter environment it works normally. Does anyone know how to fix this?

 I am using Zoom SDK, Version - 5.16.10 and i am not able to launch the zoom meeting i am not getting success after passing the JWT token.As the token which i am getting i am verifying it on https://jwt.io/ website also but it is giving Invalid Signature but after doing changes on my JWT token got verified also then i pass that token in my SDK also but still i am getting "tokenWrong" error. As i have tried multiple times but not got success also my client key and secret key is also correct as i have verified it also. So problem is that after passing correct token also i am not getting success . Please help me!!!

Hi everyone!  I am trying to submit an oauth2.0 application. In order to do so, there are some requirements that need to be uploaded on the app:  - SSDLC - SAST and/or DAST- Excerpts:a)Provide excerpts from your privacy statement containing the language that alerts users or participants about your data access, collection, use,maintenance, and sharing practices as described in your responses to Questions 1 - 13.b) Provide an excerpt from your privacy statement containing the language that alerts users or participants of their data subject access rights. My questions are: 1. The SSDLC: what schema should we follow? I am following the waterfall one, but I am not sure if this is the valid one for zoom. 2. SAST and/or DAST: I am using CodeQL (from github) to examine the code. Is this a valid tool, or my request will be rejected If I use this one? Which tools are valid for the request of submission to be accepted? 3. Excerpts: