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Newcomer
Julie85255
Newcomer
Aug 17, 2021 11:21 PM UTC
Question

Can't find my apps in my Zoom meeting

Hi!  Thank you, in advance, for your help .  I have 3 apps:  Mural; Catch up; and Coda.  I need all three.  When I am hosting a meeting, and I click on "apps" in control bar, I only see one app - Mural.  How do I get the others to show up there so that I can use them?  

 

    2 replies

    Employee
    Tim
    Employee
    Aug 18, 2021 12:58 AM UTC

    Hello Julie, 

     

    Are you using the app under a your own personal account, or part of your workplace/business account? I ask this question as there may be an owner or admin on the account which is restricting the use of certain Zoom apps. 

     

    Here is a Help Center article that explains it in more detail. 

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    Zoom_Master
    Explorer
    Zoom_Master
    Explorer
    Sep 18, 2021 6:36 AM UTC

    Hi, I think Tim is right, maybe the admin may be restricting the use of more than one zoom application, which is the reason you can only see one zoom app.

    Thanks

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