Mail & Calendar

Hi,  My team created an event for our weekly team meeting through Zoom (connected to Google Cal). Yesterday we added a new employee, and we all received 30+ emails about the meeting (one email per week until 2025). How can we stop this? We only want to have 1 email be sent with the updated employee and not have to receive a million emails for the recurring events.  Thanks in advance

We added new licensed users for our Zoom Pro account and has completed the recommended Zoom and Calendar integration set-ups, but his status has not updated. He is not appearing on the official Zoom account list and cannot be set as the main host for meetings via Google calendar. How do we update their accounts?

Whenever I try to add a zoom meeting to an invite, it wants to email me a verification.  Problem is that I’m in my email program (Outlook) have a new invite window open.  If I close that to go look at the verification email, I have to start over again, which requires a new code from email.  Endless loop of pain and frustration.  It renders the integration useless.  Can the verification be shut off?  Also, I’m a “pro” user, and can’t get technical support?  What!?!?!?  

Hi, I used to take my zoom calls through samsung galaxy fold 5 as my Microsoft 365 calender(Company) integrated with zoom.Today onwards Calender stopped syncing and it is showing calender is disconnected. I reconnected the calender with company credential at end it is given message that request access to adminstrator. once I did that , I got messge "Request for access to Zoom received" on official email. There is no clarity on which adminstrator it went in for approval.Now I am unable to access my zoom calls from my mobile zoom app. I have latest zoom app download on my mobile. Also through desktop I did the same process as described above with same result. Due to the unnecessary addition of authentication issue , zoom is now unusable through mobile. Let me know if there is any resolution.     

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We currently use the Zoom integrated app for outlook so that users can create Zoom meetings on their IOS devices. However when they attempt to sign in some users get a white screen after signing into the 365 SSO page.  I can't recreate this on a test device i have. SSO works fine otherwise. I can sign in via SSO on desktop apps, my test iPad, and on the website. Has anyone ever seen an issue like this?

Hello I have been using my work email address with Alma for the Pro zoom account for the past few years.  However, Alma stopped offering the Pro zoom account as part of their membership services so as a result they have updated my zoom account to the free / basic version.     Since Alma still has my work email address tied to the free / basic zoom account, I created a new pro zoom account with my personal email address.  I would like to have my business email address get connected to the Pro zoom account but I am not able to do that on my own because that work email address is already in use with my free zoom account.  Do I just delete my free zoom account so that my work email is freed up to then be added to my pro zoom account?   Thank you,

All of a sudden my old reliable Zoom account became "Zoom Workplace" and my emails are listed and I'm getting very annoying pop-ups every time I receive an email (all day!!!) which I can't turn off.  How do I detach Zoom from my emails and how do I stop the pop-ups?

With the July 2024 update, the calendar view on the right hand side of the window is constant and I'm not seeing a way to remove this. Anyone know how to remove/disable this from the view? 

I have a new computer.  I uploaded Zoom, signed on to my account and set up a meeting to test everything was working.  My Zoom account uses my Outlook email.   I copied the invitation, and went the Default, adding my Outlook email to send it.  The error 0x8004005 popped up.  I tried it again, same error message.    I searched for fixes online but none of them worked.  I also sent a message to Zoom.  Zoom immediately closed my case without any explanation.  How do I invite participants to a Zoom meeting using my Outlook account?

I want to turn off any email notification saying that atttendees accepted or declined my zoom meetings - how can I do that?

I am unable to select my primary calendar when scheduling a meeting through the mobile app. It is defaulting to my personal iCalendar. Please assist.

Hi there,   I mistakenly removed myself from the Zoom mailing list. That wasn¡t my intetion. Is it possible to restore my email to the Zoom mailing list ?

I find it obnoxious that Zoom has access to my email. My calendar yes, that I understand. But my email, no way. None of their business.How can I limit Zoom's access to my calendar ONLY?Thanks.

Hello,Wondering if there's a workaround to use zoom scheduling and automated email reminders (with zoom link for scheduled calls) for Apple iCal. I don't like Google calendar and don't have Microsoft stuff. It seems like an easy solution--is there a reason Zoom doesn't offer this service or is there a way to set things up for iCal and i just don't know it?

I am using a 2022 13" M2 MacBook Pro, Sonoma 14.1.2 and the Xfinity email app (browser version).   I can accept an invitation from and iOS device (MacBook, iPhone 15 or iPad Air Gen 5) and it appears on my Apple Calendar, but invitation acceptances/declines are not being sent to the meeting organizer.   How do I fix this?   Spoke with Apple Tech Support and they had no resolution.

My zoom account still uses my soon to expire email account to send out my invites. How can I change this to my new outlook email account? I did install the outlook app but now I need to update the actual email account it is sending from.

I cannot access recurring meeting from Zoom Workplace? Somebody could help? Thanks

I subscribed to Proton Mail and cannot figure out how to import my Proton Mail Contacts into Zoom Contacts space? Any guidance?

Hi, we are having some issues with the Zoom integration with 17 Hats. We got this message asking for pre-approval after logging into Zoom, and although we had already submitted the request, we had not received the email confirming its approval. Here's the warning message that we get after clicking log in to Zoom while doing integration. "Unable to install this app because it needs pre-approval by your account admin. Please contact your account admin for more details. " I need assistance on this matter. Thank you.  

I do not want to use the Zoom calendar or email integration. How do I get rid of those?

My employer’s connection with Acuity has gone wrong. Zoom isn’t generating links recently which greatly affects her meetings. We’re thinking this may have caused by the renewal of her license. She made me an alternate host in a webinar once and did not renew my license after as I no longer need it. We’re wondering if that might be the reason the connection with Acuity has been upset. Even though we’ve tried disconnecting and reconnecting my Zoom integration, it’s still not working as it should. Meetings are no longer showing in her Zoom account when people book a meeting. Is there anything that we  need to do in this situation? How can I remove myself as an alternative host?

i cant find the right place to put this question to. Why are my automated Mails after my Event not sending? The "recording available" and "thanks for your participation" mails are not sending after a finished event. i can even not trigger them manual. They wont send. Event ID: A4umXLqcRdOOnKNd_9bJwA We pay a lot of money for your product, do not have live support? and this is the THIRD TIME! this happens!

This is a recent development -- When I send invitations to a Zoom meeting via Apple's mail program, no one receives the invite. I set up the meeting, then copy the invitation link. I start the Apple mail program, select recipients, then paste the link into the body of the mail. When I send it, literally no one receives it, although the mail program confirms that it has been sent. I'm not sure if this is a mail problem or a Zoom link issue. Does anyone have any suggestions for resolution?

Sending the Zoom meeting via iCal and none of the invited participants (their emails) are receiving the invitation.