Events

I checked all the lobby-settings and adjustet the time on when the chat should be showing.For invites with a personal link it does show the lobby chat but for people with the group invite it does not. So I don't really know where the problem might come from. Thank you in advance for your help!

I am maths online tutor. I currently have 8 students. For seven of the students there are no issues. However with one I get some loud tapping noise that is not possible to ignore. The student is not using an external speaker or microphone. They have not changed the laptop. Generally we get 10 mins with no noise, and then it starts. Any ideas anyone ? It would be much appreciated. We are both using laptops.

We’re excited to share more information about what’s new in the OnZoom platform!   Waaay More Lead Time! With Stripe enabled, Hosts can now schedule paid OnZoom Events for 12-months into the future! Note: The Stripe account that is linked to your OnZoom account should only be used for sales from events that are directly listed on OnZoom. (Learn More)   Refund Notifications When Hosts issue a refund to registrants, you’ll receive an email notification with all the necessary details such as Event Name, refunded ticket name, total refund amount, and the order ID.    Joining OnZoom Events When registrants with calendars integrated into their Zoom desktop client are signed in to the client with credentials different than their Zoom Event registration credentials, they will see a View Event option. Only users signed in to the Zoom desktop client with the same credentials that are used for Zoom Event registration will see a Join button.   Also, if attendees attempt to

Hello, I am preparing a multiple-day conference with Zoom Events (pay per attendee with a Business license).Is it possible to create an attendee email from scratch and customise the date/time it is sent? I would like to contact people who have registered in order to share some event updates before the conference.  I don't even see a way to amend the date/time one of the existing email templates is sent out? Thanks in advance K

Hola, deseo recuperar las grabaciones realizadas en la nube que fueron eliminadas aproximadamente unos 40 días.Algún consejo o procedimiento que debo seguir?Le agradezco de antemano.

ZOOMでパワポのスライドショーで発表者ツール表示を使用すると、その瞬間から画面共有が停止されます。スライドーショーは普通に共有出来ます。発表者ツールにすると共有が停止されます。対処法分かる方いたら教えてください。

Emotional Intelligence (EI) refers to the ability to recognize, understand, and manage our own emotions, as well as the emotions of others. It encompasses self-awareness, self-regulation, empathy, and effective interpersonal skills. Developing EI not only enhances our relationships and communication but also fosters resilience and adaptability in the face of challenges.

Why does the branded image that appears on the registration form not show up on Facebook or LinkedIn? It used to in the past.

Hi everyone, I was reviewing a cloud recording and needed to trim a section of it. However, when I clicked on the "Trim" button after selecting the portion to keep, I received an error message stating that "You have exceeded the rate limit (5 times during 12 hours) for trim this recording. Please try again later." But I am in an urgent situation. Can anyone suggest any other methods for me to trim the recording on Zoom? Thank you in advance for any guidance! 

 I have an upcoming event and none of my special role tickets can register - it always only says "invited." I invited paying attendees and they can register, but my speakers/moderator cannot. Am I missing something?

We ran a small Zoom Event with about 60 staff before we run it with a larger number of attendees. We set the background centrally. The issue was that the background worked fine for some speakers, but for other speakers we had issues like face disappearing, face having a blue hue, etc. Our default video meeting software for work meetings is Microsoft Teams.

Does anyone know if you are able to remove this text from the Registration page when working in Zoom events - "Only users located on this list of countries and regions can register for this event."

I keep trying to adjust my registration questions and then click "save all" but it isn't saving. I have logged out and logged back in, but they still don't want to save. Has anyone else experienced this, and what's a workaround? 

I have been asked to live stream a presentation on Zoom and live to a facebook page. I am able to stream to Facebook, but I cannot select the correct page. I am an admin on 5 Facebook Pages, but only one shows up whenI attempt to connect through zoom. How do I make the others visible?

When I try to stream into a FB group (I am the admin), I'm only offered the option of going live to my different audiences, but no groups appear as options.  I am trying to do this from my Windows Laptop. Do you have any idea how I can get the FB groups I am the admin for to appear as options for Live streaming, please? Is it a setting on FB or within Zoom?!

Hey! I have a monthly paid zoom and don't have the ability to add co host on my account when doing a call and I'm not able to stream live to FB. I've googled and watched YouTube on maybe a setting I was missing and I don't have all the options...Any Suggestions?   

As I check, I was deactivated my ZOOM I’d but still 1534 amount deducted from my credit card. Please let me know how it’s happened when I was deactivated my ZOOM I’d.

I am trying to use the side-by-side feature while doing a PowerPoint presentations. My wife has the free version and she had side-by-side. I have the basic paid version and it is not there for me. Please help!

hello - we are having an issue with third party apps. We host meetings for participants who are outside of our organization; recording or transcribing through a third party app is strictly prohibited.  However, because our clients are outside of our organization, its impossible to restrict domains, nor can we issue them all their own zoom accounts. Is there a way to disable third party apps like otter ai, through administrative means?

hi all! making sure this isn't possible today: can you just have the timer visible to hosts only (so they know how much time they have for their section?) I don't want participants seeing the timer. (would be so unprofessional!) thanks! 

I have 4 questions, I hope someone can give me some answers. Thanks in advance!  1. The registrants from my onZoom event didn’t receive notifications, why is that the case?2. How come my registrants that got a free ticket did not receive an email notification?3. How can you do a poll with an onZoom event?4. Why is onZoom not available to non-US?

I need to host a meeting starting at 1pm and I know its going to flow into my 2pm meeting.  Is that possible.  I can not have them merge at 2pm. Please advise - Thanks. 

hi can I still use the invite link for an online event if I don't have zoom? I have looked at help info on zoom and got no helpful information (chatbot) and my op system on my laptop doesn't work with/accept zoom. ..I'm sorry ,I just don't know how this works, lol...I did put the app on my phone, but it's their free version that only allows 40 minutes of time on it ,so I'm concerned that I may get booted off during the event...I'm not sure what to do

When registrant receives the confirmation email it is from my name <no-reply>@zoom.us.  Instead I would prefer the confirmation email it is from ZOOM <no-reply>@zoom.us.    

Hello all, I'm setting up my first event in 'Zoom Events'. I can see in Communications / Emails how to edit the templates for many emails, but not the one a delegate receives when starting the process of registering via email (not with a Zoom account). I asked Zoom support via chat but they couldn't solve it and said they would raise a ticket!Main issue for me is that the current style has white text on a white background, so I'm having to change them all. Second question - is it possible to apply a global change to the style of all email templates? This was what I thought might happen when I saw 'Global styling' but seemingly not as it only updates the single email template I'm in.Any tips gratefully received - many thanks, Chris