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Newcomer
Nov 13, 2021 5:27 AM UTC
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Can we get cloud recordings if account is deleted? Error 3,301 is showing on opening link of recordi

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    RN11_2Answer
    Community Manager
    Nov 15, 2021 3:05 PM UTC

    Hey @RohitAhuja, The error code 3301 comes up as the recording was deleted and is currently in Trash. You can recover the recording from here.

     

    However, if the account was deleted or terminated the cloud recordings associated with the account will be deleted. 

    1 reply

    RN11_2Answer
    Community Manager
    Nov 15, 2021 3:05 PM UTC

    Hey @RohitAhuja, The error code 3301 comes up as the recording was deleted and is currently in Trash. You can recover the recording from here.

     

    However, if the account was deleted or terminated the cloud recordings associated with the account will be deleted. 

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