Zoom Chat does not notify me when i get a message anymore unless the window is closed.

Hey Zoom community, I used to be able to keep the chat window open in the background work and when someone would message it would ding, and give me a push notification. As of the last update zoom chat no longer notifies me when I get a message unless I have the application minimized.

I have tried to uninstall, redownload and reinstall, I have tried zoom support (He just ended the chat with me because he couldn't figure it out). I'm missing a lot of messages because there is no sound. Has anyone experienced anything like this? Any solutions?