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Chikku
Explorer
Explorer
Jan 28, 2022 11:33 AM UTC
Question

Zoom Chat

Hi I use zoom chat regularly but I have a problem where I cant see gifs in Zoom chat and I also cannot see image files unless I right click and select open file..Can someone give the fix pls

    3 replies

    jeremyjustin
    Employee
    Employee
    Jan 28, 2022 6:44 PM UTC

    Hi thank you for your post here on the Zoom Community! This article talks about what is supported with in-meeting chat, in the section about "How to chat in Zoom meetings on desktop" it shows what is supported, including emojis and file sharing (if file sharing is allowed by the host of the meeting)

    https://support.zoom.us/hc/en-us/articles/203650445-Chatting-in-a-Zoom-meeting

     

    It is possible to use GIFs in Zoom's chat client, where you are chatting with someone outside of a meeting, but GIFs are not supported with in-meeting chat today. It's on the roadmap though! 

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

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    Chikku
    Explorer
    ChikkuAuthor
    Explorer
    Jan 29, 2022 4:10 AM UTC

    Dude I meant the Zoom app chat not the meeting chat

     

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    jeremyjustin
    Employee
    Employee
    Jan 29, 2022 5:53 AM UTC

    Gotcha! Ok if they are not working it could be that animated gifs are not enabled in IM Settings. This support article talks about that in a sub link, let’s see if that helps 

    https://support.zoom.us/hc/en-us/articles/115004802246-Sending-animated-GIFs-using-GIPHY-

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

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