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Newcomer
Aug 17, 2022 10:16 PM UTC
Solved

When a document is shared in a "chat", can I view it WITHOUT being forced to download it?

I love being able to share photos and documents in the chat feature, but when its a document, it forces a download in order to view it, that just creates files I need to delete from my computer later, often times I just need to view what is shared with me, don't need or want to download it.  When it is a photo, I can view without being forced to download.  Is there a way to turn off the forced download?

    Bort
    BortAnswer
    Employee
    Aug 18, 2022 1:11 AM UTC

    Hi @OtherStreetCS 

    The only way to view an image without downloading a copy locally, would be for the host to share their screen with the image displayed. Images or files sent via in-meeting chat must be downloaded before they can be viewed. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    3 replies

    Bort
    Employee
    BortAnswer
    Employee
    Aug 18, 2022 1:11 AM UTC

    Hi @OtherStreetCS 

    The only way to view an image without downloading a copy locally, would be for the host to share their screen with the image displayed. Images or files sent via in-meeting chat must be downloaded before they can be viewed. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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    Newcomer
    Sep 26, 2022 4:17 PM UTC

    Hi Bort, does the same answer apply to files sent through zoom team chat? 

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    Bort
    Employee
    Employee
    Sep 26, 2022 5:21 PM UTC

    Hi @emily22 

    Yes, a file must be downloaded, even if to a temp location, for the file to be viewed in Team Chat as well. 

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