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Newcomer
Aug 30, 2021 8:25 AM UTC
Question

Upgrade Issue

Hubby upgraded his account however, it still has a 40 minute limit on it (as in free version).  We have signed out and signed back in... no change.  The money has been taken from his account.  How do we get him onto the professional status?

 

    2 replies

    Bri
    Community Manager
    Community Manager
    Oct 12, 2021 6:44 PM UTC

    Hi @Nellykym! My apologies for the late response, but were you able to get this resolved? If not, please let me know so we can figure out next steps 🙂

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    Newcomer
    Apr 29, 2023 9:01 PM UTC

    Im having the same issue right now. If you had it resolved, please let me know what you did!

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