Skip to main content
Newcomer
paulashaver
Newcomer
Feb 10, 2023 3:41 AM UTC
Question

Unable to login to Zoom, says contact my IT support

Hi, I am trying to login and get a message that I need up get an update to at least zoom ver 5.10.xx or higher but then I can't do anything. It says contact my IT team to update but I don't have an IT team. When I follow instructions online to do the update it says to login and follow steps a-x but I can't even login so does anybody know what I am supposed to do?

      3 replies

      Newcomer
      LibraryLin
      Newcomer
      Mar 15, 2023 3:28 PM UTC

      Did you get this solved?  My husband is on a PC and has the same problem.  I'm on a Mac and have no problem.

      Translate
      Newcomer
      TucsonPhil
      Newcomer
      May 13, 2023 9:43 PM UTC

      I have the same problem. Do you know w

      hy can't I download from the Download center?

      Translate
      Newcomer
      SteveWI
      Newcomer
      May 14, 2023 2:19 AM UTC

      I am having the same problem.  Can't download from Download center either.

       

      Translate
      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.