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Newcomer
May 15, 2025
Question

Two Factor Authentication

Hello Community,

 

When I sign into my Zoom Account I am directed to a QR code to register for an authentication app of your choice.

I don't have an authentication app on my iMac, so I then click 'go back' and then click 'skip', which allows me into my account.

 

According to my Zoom Account Profile under 'Sign In' the 'Two Factor Authentication" is set to 'On'.

 

My question to the Zoom Community is why when my Two Factor Authentication is set to On, do I not receive an SMS to my mobile phone with a code and why can I open my account without the necessity a Two Factor Authentication code.

 

Regards,

TonyVision!