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Sally1
Newcomer
Feb 20, 2023 8:48 AM UTC
Question

two acounts

Hi all,

I have a free account, but need to join the pro account of a client. In doing so, Zoom is saying it will wipe all the details of my free account. I'd like to keep both. How do I do that, please?

 

thanks, Sally

    1 reply

    Ohkawa
    Partner
    Ohkawa
    Partner
    Feb 26, 2023 4:49 AM UTC

    Hi, @Sally1 

    You can only get one Zoom account with one email address.
    If you want to have both a Pro account and a Basic account at the same time, you will need to prepare another email address.

    When you join a Pro account, your Zoom account will be placed under the control of the Pro account you join, so it is inevitable that your previous settings will be deleted.

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