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Newcomer
Mar 29, 2022 11:17 AM UTC
Question

Retrieving accidental Zoom recording deletion

I accidently deleted our Zoom meeting recording this morning How can I retrieve it?

    1 reply

    Employee
    Mar 29, 2022 11:57 AM UTC

    Hi, Mike.

     

    If it was a cloud recording, then it should still be in the trash can in the web portal. 

    How to recover a deleted cloud recording

    1. Sign in to the Zoom web portal.
    2. In the navigation menu, click Recordings.
    3. If there are any cloud recordings in the trash, you will see a Trash icon at the top right. Click the icon to see any deleted cloud recordings within the past 30 days. 
    4. Click Recover on the right to retrieve the recording.
    5. Click Recover again to confirm.
    6. Your recording will be available again on the Recordings page.

    for reference: https://support.zoom.us/hc/en-us/articles/216378863-Recover-a-deleted-cloud-recording

     

    If it was a local recording, you should be able to restore it from your computer's trash can or with specialized software, but procedures and tools differ depending on OS.

     

    Hope this helps!

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